[rt-users] Due Date in Ticket Creation Page

Aaron Sallade asallade at PTSOWA.ORG
Thu Apr 3 16:27:34 EDT 2008


I did a hack where we just took the <div> that held the advanced options
and showed it inline after the basic options, with a create button under
each section. That way you could do a basic ticket and hit create, or
scroll down, add the dates and hit create.

Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade at ptsowa.org

-----Original Message-----
From: Ruslan Zakirov [mailto:ruz at bestpractical.com] 
Sent: Wednesday, April 02, 2008 11:32 PM
To: Stephen Cochran
Cc: rt Users
Subject: Re: [rt-users] Due Date in Ticket Creation Page

It's already there. You just have to click show advanced there on
ticket create page.

On Thu, Apr 3, 2008 at 7:42 AM, Stephen Cochran
<stephen.a.cochran.lists at cahir.net> wrote:
>
>  Has anyone hacked the Create ticket form to show the due date? Can
>  easily create a custom field that shows on the entry form, but seems
>  silly since the ticket object already has a due date.
>
>
>  In the archives I noticed a lot posts referencing using PHP etc as a
>  front end and just having the forms send mail to RT to be processed
>  in. Is that typical, ie what most people do to provide a more
flexible
>  interface (ajax, etc)?
>
>  Thanks,
>  Steve
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-- 
Best regards, Ruslan.
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