[rt-users] Strange crashing of RT

[Dominic Lepiane]

I don't know if this helps, but here's the file permissions and mode I have for that file:

# ls -l /opt/rt3/bin/webmux.pl
-rwxr-xr-x 1 root apache 4288 Apr  8 14:18 /opt/rt3/bin/webmux.pl

This is also CentOS (5), RT 3.6.6 (in a similar setup) so I thought this might be a useful reference.

I don't know what to make of that error though.  You have run make testdeps many times already?  That's  what I would have checked.

Ciao

Dominic Lepiane


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf
> Of Ravi Verma
> Sent: Monday, April 14, 2008 10:32 AM
> To: RT-Users at lists.bestpractical.com
> Subject: [rt-users] Strange crashing of RT
>
> Dear Friends,
>
> I am observing a strange crashing of RT installations.
>
> 1. I have an RT installation of Version 3.6.6 on CentOS Linux scm
> 2.6.18-53.1.14.el5 #1 SMP Wed Mar 5 11:36:49 EST 2008 i686
> i686 i386 GNU/Linux.
>
> 2. I configure RT with the following options.
> ./configure --with-web-user=apache --with-web-group=apache
>
> 3. Following is the apache configuration file.
> <VirtualHost *>
>    ServerName xxx.xxxx.com
>    #DocumentRoot /opt/rt3/share/html
>    Alias /rt "/opt/rt3/share/html"
>    AddDefaultCharset UTF-8
>
>    # this line applies to Apache2+mod_perl2 only
>    # Below line might be incorrect, I had to use:
>    #     PerlModule Apache2::compat
>    # mod_perl 2.0.1 from FC4 Linux
>    PerlModule Apache2::compat
>
>    PerlModule Apache::DBI
>    PerlRequire /opt/rt3/bin/webmux.pl
>
>    <Location /rt>
>        SetHandler perl-script
>        PerlHandler RT::Mason
>    </Location>
> </VirtualHost>
>
> 4. I restart apache and everything runs normally.
>
> 5. After sometime, seems randomly apache crashes with the
> following error in the Apache error_log .
> [Sun Apr 13 07:02:05 2008] [error] Insecure dependency in
> chdir while running with -T switch at
> /usr/lib/perl5/5.8.8/File/Path.pm line 222.\nCompilation
> failed in require at (eval 2) line 1.\n [Sun Apr 13 07:02:05
> 2008] [error] Can't load Perl file:
> /opt/rt3/bin/webmux.pl for server xxx.xxxx.com:0, exiting...
>
> 6. If I try to start Apache, it fails with the same error.
>
> 7. At this stage, I delete the RT installation and go back to
> step 2 and reinstall RT without any change.
>
> 8. Once again, it Apache starts smoothly.
>
> I appreciate your help.
>
> --
> Kind regards.
>
> Ravi Verma
> Chief Executive Officer
> Telecommand Software and Services
> 3175 Sunset Blvd, Suite 104-B
> Rocklin, CA 95677
> Phone:9167053261
> Fax:9169142008
> www.telecommand.com
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