[rt-users] Mailer Issues

LDB ldbout at gmail.com
Fri Apr 18 14:09:51 EDT 2008 

I need with the below issues .. RT can post, but it will not send mail.

Do I need a certain version of the PERL module?

I am using the latest stable version of RT.




[Fri Apr 18 17:49:37 2008] [debug]: Guessed encoding: utf8 (/opt/rt3/ 
lib/RT/I18N.pm:417)
[Fri Apr 18 17:49:37 2008] [debug]: Guessed encoding: utf8 (/opt/rt3/ 
lib/RT/I18N.pm:417)
[Fri Apr 18 17:49:37 2008] [debug]: Requestors got 19992 (/opt/rt3/lib/ 
RT/Interface/Web.pm:390)
[Fri Apr 18 17:49:37 2008] [debug]: Cc got 114 (/opt/rt3/lib/RT/ 
Interface/Web.pm:390)
[Fri Apr 18 17:49:37 2008] [debug]: AdminCc got  (/opt/rt3/lib/RT/ 
Interface/Web.pm:390)
[Fri Apr 18 17:49:37 2008] [debug]: About to think about scrips for  
transaction #52484 (/opt/rt3/lib/RT/Transaction_Overlay.pm:167)
[Fri Apr 18 17:49:37 2008] [debug]: About to think about scrips for  
transaction #52485 (/opt/rt3/lib/RT/Transaction_Overlay.pm:167)
[Fri Apr 18 17:49:37 2008] [debug]: About to think about scrips for  
transaction #52486 (/opt/rt3/lib/RT/Transaction_Overlay.pm:167)
[Fri Apr 18 17:49:37 2008] [debug]: About to think about scrips for  
transaction #52487 (/opt/rt3/lib/RT/Transaction_Overlay.pm:167)
[Fri Apr 18 17:49:37 2008] [debug]: About to think about scrips for  
transaction #52488 (/opt/rt3/lib/RT/Transaction_Overlay.pm:167)
[Fri Apr 18 17:49:37 2008] [debug]: About to prepare scrips for  
transaction #52488 (/opt/rt3/lib/RT/Transaction_Overlay.pm:171)
[Fri Apr 18 17:49:37 2008] [debug]: Found 5 scrips (/opt/rt3/lib/RT/ 
Scrips_Overlay.pm:365)
[Fri Apr 18 17:49:38 2008] [debug]: About to commit scrips for  
transaction #52488 (/opt/rt3/lib/RT/Transaction_Overlay.pm:180)
[Fri Apr 18 17:49:38 2008] [info]: <rt-3.6.6-14459-1208540978-1452.7753-2-0 at dnc.org 
 > #7753/52488 - Scrip 2  (/opt/rt3/lib/RT/Action/SendEmail.pm:266)
[Fri Apr 18 17:49:38 2008] [warning]: Warning: Use of "require"  
without parentheses is ambiguous at (eval 486) line 1. ((eval 486):1)
[Fri Apr 18 17:49:38 2008] [warning]: Bareword found where operator  
expected at (eval 486) line 1, near "/usr/bin" ((eval 486):1)
[Fri Apr 18 17:49:38 2008] [warning]: 	(Missing operator before bin?)  
((eval 486):1)
[Fri Apr 18 17:49:38 2008] [error]: Scrip Commit 2 died. - Compilation  
error at /usr/local/lib/perl5/site_perl/5.8.3/Mail/Mailer.pm line 117.

Stack:
   [/usr/local/lib/perl5/site_perl/5.8.3/Mail/Mailer.pm:117]
   [/usr/local/lib/perl5/site_perl/5.8.3/Mail/Internet.pm:449]
   [/opt/rt3/lib/RT/Action/SendEmail.pm:370]
   [/opt/rt3/lib/RT/Action/SendEmail.pm:288]
   [/opt/rt3/lib/RT/Action/SendEmail.pm:107]
   [/opt/rt3/lib/RT/ScripAction_Overlay.pm:242]
   [/opt/rt3/lib/RT/Scrip_Overlay.pm:507]
   [/opt/rt3/lib/RT/Scrips_Overlay.pm:195]
   [/opt/rt3/lib/RT/Transaction_Overlay.pm:181]
   [/opt/rt3/lib/RT/Record.pm:1466]
   [/opt/rt3/lib/RT/Ticket_Overlay.pm:746]
   [/opt/rt3/lib/RT/Interface/Web.pm:467]
   [/opt/rt3/share/html/Ticket/Display.html:107]
   [/opt/rt3/share/html/Ticket/Create.html:375]
   [/opt/rt3/share/html/autohandler:291] (/opt/rt3/lib/RT/ 
Scrip_Overlay.pm:515)
[Fri Apr 18 17:49:38 2008] [info]: <rt-3.6.6-14459-1208540978-140.7753-3-0 at exib.org 
 > #7753/52488 - Scrip 3  (/opt/rt3/lib/RT/Action/SendEmail.pm:266)
[Fri Apr 18 17:49:38 2008] [warning]: Warning: Use of "require"  
without parentheses is ambiguous at (eval 502) line 1. ((eval 502):1)
[Fri Apr 18 17:49:38 2008] [warning]: Bareword found where operator  
expected at (eval 502) line 1, near "/usr/bin" ((eval 502):1)
[Fri Apr 18 17:49:38 2008] [warning]: 	(Missing operator before bin?)  
((eval 502):1)
[Fri Apr 18 17:49:38 2008] [error]: Scrip Commit 3 died. - Compilation  
error at /usr/local/lib/perl5/site_perl/5.8.3/Mail/Mailer.pm line 117.

Stack:
   [/usr/local/lib/perl5/site_perl/5.8.3/Mail/Mailer.pm:117]
   [/usr/local/lib/perl5/site_perl/5.8.3/Mail/Internet.pm:449]
   [/opt/rt3/lib/RT/Action/SendEmail.pm:370]
   [/opt/rt3/lib/RT/Action/SendEmail.pm:288]
   [/opt/rt3/lib/RT/Action/SendEmail.pm:107]
   [/opt/rt3/lib/RT/ScripAction_Overlay.pm:242]
   [/opt/rt3/lib/RT/Scrip_Overlay.pm:507]
   [/opt/rt3/lib/RT/Scrips_Overlay.pm:195]
   [/opt/rt3/lib/RT/Transaction_Overlay.pm:181]
   [/opt/rt3/lib/RT/Record.pm:1466]
   [/opt/rt3/lib/RT/Ticket_Overlay.pm:746]
   [/opt/rt3/lib/RT/Interface/Web.pm:467]
   [/opt/rt3/share/html/Ticket/Display.html:107]
   [/opt/rt3/share/html/Ticket/Create.html:375]
   [/opt/rt3/share/html/autohandler:291] (/opt/rt3/lib/RT/ 
Scrip_Overlay.pm:515)
[Fri Apr 18 17:49:38 2008] [info]: <rt-3.6.6-14459-1208540978-279.7753-14-0 at exib.org 
 > #7753/52488 - Scrip 14 TellOwner (/opt/rt3/lib/RT/Action/ 
SendEmail.pm:266)

==> /var/log/apache2/rt_access_log <==
192.168.176.73 - - [18/Apr/2008:13:49:37 -0400] "POST /Ticket/ 
Create.html HTTP/1.1" 302 311

==> /opt/rt3/var/log/rt.log <==
[Fri Apr 18 17:49:38 2008] [warning]: Warning: Use of "require"  
without parentheses is ambiguous at (eval 518) line 1. ((eval 518):1)
[Fri Apr 18 17:49:38 2008] [warning]: Bareword found where operator  
expected at (eval 518) line 1, near "/usr/bin" ((eval 518):1)
[Fri Apr 18 17:49:38 2008] [warning]: 	(Missing operator before bin?)  
((eval 518):1)
[Fri Apr 18 17:49:38 2008] [error]: Scrip Commit 14 died. -  
Compilation error at /usr/local/lib/perl5/site_perl/5.8.3/Mail/ 
Mailer.pm line 117.

Stack:
   [/usr/local/lib/perl5/site_perl/5.8.3/Mail/Mailer.pm:117]
   [/usr/local/lib/perl5/site_perl/5.8.3/Mail/Internet.pm:449]
   [/opt/rt3/lib/RT/Action/SendEmail.pm:370]
   [/opt/rt3/lib/RT/Action/SendEmail.pm:288]
   [/opt/rt3/lib/RT/Action/SendEmail.pm:107]
   [/opt/rt3/lib/RT/ScripAction_Overlay.pm:242]
   [/opt/rt3/lib/RT/Scrip_Overlay.pm:507]
   [/opt/rt3/lib/RT/Scrips_Overlay.pm:195]
   [/opt/rt3/lib/RT/Transaction_Overlay.pm:181]
   [/opt/rt3/lib/RT/Record.pm:1466]
   [/opt/rt3/lib/RT/Ticket_Overlay.pm:746]
   [/opt/rt3/lib/RT/Interface/Web.pm:467]
   [/opt/rt3/share/html/Ticket/Display.html:107]
   [/opt/rt3/share/html/Ticket/Create.html:375]
   [/opt/rt3/share/html/autohandler:291] (/opt/rt3/lib/RT/ 
Scrip_Overlay.pm:515)
[Fri Apr 18 17:49:38 2008] [info]: Ticket 7753 created in queue  
'sysadmin' by ldb (/opt/rt3/lib/RT/Ticket_Overlay.pm:756)

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