[rt-users] Install problem using a db server on a different host

Michael Silver msilver.lists at prl.ab.ca
Thu Aug 7 11:58:56 EDT 2008


Hello,

Thank you! That solved the problem. I don't know how I missed the
--with-db-rt-host variable, but I removed everything I had done (except
perl modules - I'm not that stupid!) and started with the configure
statement again - this time using the above variable. Everything went
tickety-boo. The only thing I can think of is that I didn't read closely
enough and assumed I had the db host setting taken care of with the
--with-db-host. Duh.

At any rate, thank you for the help and thanks to Best Practical for a
wonderful product.

Michael

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Ruslan Zakirov
> Sent: Wednesday, August 06, 2008 6:45 PM
> To: msilver at prl.ab.ca
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Install problem using a db server on a
> different host
> 
> 1) check option --with-db-rt-host
> 2) try --enable-layout=RT3
> 
> Also want to note that you should run setup-database from dir where
> RT
> is installed.
> 
> On Thu, Aug 7, 2008 at 3:22 AM, Michael Silver
> <msilver.lists at prl.ab.ca> wrote:
> > Hello,
> >
> > I'm installing RT 3.8.0 on a CentOS box but using a mysql server
> on a
> > different box. I've finished all the steps in the README up to
> the stage
> > of doing make initialize-database. When I do that, it appears to
> be
> > creating an ACL for my rt db user as user at localhost instead of
> user@% or
> > user at rt_host.
<snip>


Michael

Michael Silver, Network Administrator 
Parkland Regional Library 
5404 56 Avenue Lacombe, AB T4L 1G1 
Phone: 403.782.3850 msilver at prl.ab.ca
Fax: 403.782.4650   http://www.prl.ab.ca/





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