[rt-users] Hierarchy View in 3.8

Helmuth Ramirez HelmuthRamirez at compupay.com
Fri Aug 15 21:33:53 EDT 2008


ok, cleared cache by rm -rf /path/to/rt/var/mason_data/obj
 
restarted httpd (just for good measure)
 
logged in, still don't have the option on the Links tab.  I installed Graphviz via yum, not sure if that makes a difference or not.
 
Thanks

________________________________

From: scott smith [mailto:scott at lackluster.net]
Sent: Fri 8/15/2008 9:23 PM
To: Helmuth Ramirez
Cc: Jerrad Pierce; RT Users
Subject: Re: [rt-users] Hierarchy View in 3.8



Helmuth Ramirez wrote:
> ok, I ran the testdeps, everything was found.  I then did a `make
> install'.  I received the friendly `Congratulations. RT is now
> installed.' message.  I restarted web server, still no option for graph.

Hmm, have you tried clearing the object cache and logging out & back in?

-scott


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