[rt-users] Problem with scrips and REST

[Jerrad Pierce]

I've been using RT::Client::REST to pass information form a pretty front-end
form into RT,
but I just noticed a few problems that I've been unable to figure out. I'm
writing both rt-users,
and the module author because it's not clear where the problem lies...

* Tickets created with the REST client have a From: set to the address of
the user the
that the script is connecting as, whereas tickets created from the web
interface have no
From:

* Even though the requestor field is set properly, none of the standard
templates get sent
[Tue Aug 19 22:37:04 2008] [info]: <
rt-3.8.0-30604-1219185424-1099.22-3-0 at cambenergy.org> #22/297 - Scrip 3 On
Create Autoreply To Requestors
(/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:302)
[Tue Aug 19 22:37:04 2008] [info]: <
rt-3.8.0-30604-1219185424-1099.22-3-0 at cambenergy.org> No recipients found.
Not sending. (/opt/rt3/bin/../lib/RT/Interface/Email.pm:337)
[Tue Aug 19 22:37:04 2008] [info]: <
rt-3.8.0-30604-1219185424-508.22-4-0 at cambenergy.org> #22/297 - Scrip 4 On
Create Notify AdminCcs (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:302)
[Tue Aug 19 22:37:04 2008] [info]: <
rt-3.8.0-30604-1219185424-508.22-4-0 at cambenergy.org> No recipients found.
Not sending. (/opt/rt3/bin/../lib/RT/Interface/Email.pm:337)
[Tue Aug 19 22:37:05 2008] [info]: Ticket 22 created in queue 'Homes' by
REST (/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:659)

Any help would be greatly appreciated.
-- 
Cambridge Energy Alliance: Save money & the planet
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