[rt-users] A header line which makes RT not re-open tickets?

[Richard Hartmann]

Hi all,

is there any header line I could add that would RT ignore incoming
emails (i.e. not reopen the ticket) or, preferably, to file the reply as
a comment but not re-open any closed tickets?

As always, if there is not, what would others think of the usefulness of
such a thing?


Thanks,
Richard