[rt-users] Issues on RT 3.8.1

[Brian Buchanan]

On Tue, 2008-08-26 at 11:15 -0400, rmp dmd wrote:
> Hi,
>  
> First, I'd like to say great job on putting up an excellent
> documentation that is easy to follow for upgrading 3.8.1. I'm newbie
> RT user/admin but was able to do the updagrade easily. 
>  
> I just have few minor issues on 3.8.1.  
>  
> - On "RT at Glance" the link for "Bookmarked Tickets", "10 highest
> priority tickets I own", "10 newest unowned tickets" are pointing for
> http://localhost/rt/Search/Results.html?format.......  How can change
> this link to
> http://mydomain.com/rt/Search/Results.html?format.......  ?
>  
> - While I'm exploring the new interface 3.8.1, I stumble in this weird
> scenario which I'm not sure if it's normal or bug. when I click
> Home->Tickets->configuration, it will be on site
>  http://mydomain.com/rt/Admin/index.html but it will ask me to log
> again. same thing when I click Home->simpleSearch->tickets->Tools, it
> will on site http://mydomain.com/rt/Tools/index.html but it will ask
> me to log again. I'm not sure what else is in ther but this may be
> nuisance. 
>  

You need to set $WebDomain or $WebBaseURL in 
/opt/rt3/etc/RT_SiteConfig.pm

Check out /opt/rt3/etc/RT_Config.pm for details on $WebDomain,
$WebBaseURL, $WebURL and $WebPath, but don't make changes there, copy
the block(s) you need/want to RT_SiteConfig.pm and make the changes
there.


Brian