[rt-users] Issues on RT 3.8.1

[Ruslan Zakirov]

In 75% of cases people need only:
$WebDomain and $WebPath

On Tue, Aug 26, 2008 at 10:28 PM, Brian Buchanan
<brianbuchanan at interfast.ca> wrote:
>
> On Tue, 2008-08-26 at 11:15 -0400, rmp dmd wrote:
>> Hi,
>>
>> First, I'd like to say great job on putting up an excellent
>> documentation that is easy to follow for upgrading 3.8.1. I'm newbie
>> RT user/admin but was able to do the updagrade easily.
>>
>> I just have few minor issues on 3.8.1.
>>
>> - On "RT at Glance" the link for "Bookmarked Tickets", "10 highest
>> priority tickets I own", "10 newest unowned tickets" are pointing for
>> http://localhost/rt/Search/Results.html?format.......  How can change
>> this link to
>> http://mydomain.com/rt/Search/Results.html?format.......  ?
>>
>> - While I'm exploring the new interface 3.8.1, I stumble in this weird
>> scenario which I'm not sure if it's normal or bug. when I click
>> Home->Tickets->configuration, it will be on site
>>  http://mydomain.com/rt/Admin/index.html but it will ask me to log
>> again. same thing when I click Home->simpleSearch->tickets->Tools, it
>> will on site http://mydomain.com/rt/Tools/index.html but it will ask
>> me to log again. I'm not sure what else is in ther but this may be
>> nuisance.
>>
>
> You need to set $WebDomain or $WebBaseURL in
> /opt/rt3/etc/RT_SiteConfig.pm
>
> Check out /opt/rt3/etc/RT_Config.pm for details on $WebDomain,
> $WebBaseURL, $WebURL and $WebPath, but don't make changes there, copy
> the block(s) you need/want to RT_SiteConfig.pm and make the changes
> there.
>
>
> Brian
>
>
>
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-- 
Best regards, Ruslan.