[rt-users] Rights question: Admin Roles / System Group ACLs for specific queues

[Nehmer Torben]

Hello together,

 

I have a question regarding RT 3.6.5: I have set up an ACL Scenario, where I want a queue to be completely managed by a group. This works remarkably well, however, one cavet remains:

 

I cannot get my administrative group to manage Queue Rights for System Groups and Roles:

 

 

 

Managing User Defined groups works like a breeze, but I seem to be missing something here.

 

The users in question do have the following rights on the Axapta Queue:

 

·         AdminQueue

·         AssignCustomFields

·         ModifyACL

·         modifyQueueWatchers

·         ModifyScrips

·         ModifyTemplate

·         SeeQueue

·         ShowACL

·         ShowOutgoingEmail

·         ShowScrips

·         ShowTemplate

 

Is there anything I am missing? 

Mit freundlichen Grüßen,
Torben Nehmer

-------
Torben Nehmer
Diplom Informatiker (FH)
Business System Developer

CANCOM Deutschland GmbH
Messerschmittstr. 20
89343 Scheppach
Germany

Tel.: +49 8225 - 996-1118
Fax: +49 8225 - 996-41118
torben.nehmer at cancom.de <mailto:torben.nehmer at cancom.de> 
www.cancom.de <http://www.cancom.de> 

CANCOM Deutschland GmbH
Sitz der Gesellschaft: Jettingen-Scheppach
HRB 10653 Memmingen
Geschäftsführer: Paul Holdschik, Christian Linder

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