[rt-users] Notify by email

Darvin Denmian darvin.denmian at gmail.com
Tue Dec 16 06:10:56 EST 2008


Thanks for reply,

i'll try this solution ! :)

On Mon, Dec 15, 2008 at 9:35 PM, Robert Munsch
<Munsch at phillycarshare.org> wrote:
> I think you want to add a "watcher" to the queue as an Admin cc:
>
> Queues -> Select queue -> "Watchers" on top bar just to the right of
> Basics.
>
> That's what I'm doing, anyway...
>
> ------------------------
> Rob Munsch
> IT Administrator
> http://www.PhillyCarShare.org
> Our wheels.  Your freedom.
> 215-730-0988 x131
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
>> bounces at lists.bestpractical.com] On Behalf Of Darvin Denmian
>> Sent: Monday, December 15, 2008 2:27 PM
>> To: RT-Users at lists.bestpractical.com
>> Subject: [rt-users] Notify by email
>>
>> Hello,
>> I need to be alerted via email when a new ticket is created in a
>> queue. Is there a way to do that?
>> Thanks.
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