[rt-users] Database transfer from OTRS to RT

Jesse Vincent jesse at bestpractical.com
Sat Dec 27 14:26:11 EST 2008


> Has anyone ever switched from OTRS to RT before?  Is there away to import all
> my tickets from OTRS to RT?

We've definitely worked with clients who have moved from OTRS to RT,
though they've all decided to ditch their history and make a fresh start
with RT.  Do you have in-house developers who might be interested in
helping to build out a converter?

Best,
Jesse
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 194 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20081227/6ff8864b/attachment.sig>


More information about the rt-users mailing list