[rt-users] RT Upgrade, now only nobody can own ticket

Kevin Falcone falcone at bestpractical.com
Fri Feb 1 10:35:42 EST 2008


On Jan 31, 2008, at 5:53 PM, Steve Switzer wrote:

> Hello!
>    I recently upgraded RT from 3.6.4 to 3.6.6, and now when  
> creating a ticket or viewing a ticket, ONLY "Nobody" shows in the  
> dropdown for owner. I've played and tried many things. I'm a  
> superuser, and in Global, Groups, Owner, I have the following set:

What version of DBIx::SearchBuilder do you have?
If you run make testdeps, it should tell you if you have version 1.51  
installed

-kevin

>
>
> ModifyTicket
> OwnTicket
> ShowTicket
> ShowTicketComments
> Watch
> I've even tried to add Own and Take to "Everyone" in Global... no  
> change.
>
> Any ideas?
>
> Regards,
> Steve
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