[rt-users] Is a saved charts list on the home screen possible?

[Steve Holmes]

On 3.6.3:

Do a search and create a chart. At the bottom save the chart.
Then go back to your at a glance page and click 'Edit'
in either of the two scrolling menus on the left find your saved chart and
select it and copy it over the to box on the right by clicking on the arrow.

scroll down to the bottom of the page and click save.
That should do it.

Steve.



On Feb 6, 2008 3:05 PM, RT Lists <lists_rt at amnesiamachine.com> wrote:

> Hi Sean,
>
> Did you have any luck with this?  I thought it was a great idea, but after
> poking around on my 3.6.6 instance I haven't been able to determine how
> it's done.
>
> Thanks!
>
> -Matt
>
>
>
> On 2/5/08, Sean McCreadie <smccreadie at canyonpartners.com> wrote:
> >
> > Im running 3.6.6, the latest version, I must be missing it, ill try
> > again today.  Thanks for the feedback.
> >
> > -----Original Message-----
> > From: Jesse Vincent [mailto:jesse at bestpractical.com]
> > Sent: Tuesday, February 05, 2008 11:40 AM
> > To: Sean McCreadie
> > Cc: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] Is a saved charts list on the home screen
> > possible?
> >
> >
> >
> >
> > On Sat, Feb 02, 2008 at 03:41:28PM -0800, Sean McCreadie wrote:
> > > I recently created the saved search list that is outlined in the wiki,
> > > and its working great.  I have it added to my users home screens and
> > > they use it to view individual searches that they have created.  What
> > im
> > > hoping for now is to be able to do something similar with saved
> > charts.
> > > I noticed that when you run a search, at the bottom of the show
> > results
> > > screen there is an option to create a bar or pie chart with the search
> > > data.  My managers really like this tool and they want me to create a
> > > saved charts section that can be put on the home screen summary, just
> > > like the saved searches.  When I try to save the chart using the save
> > > feature at the bottom, it just adds it into the saved searches and
> > when
> > > you click on it, it just shows the search and not direct to the chart.
> > > Has anyone explored this?  Thanks
> > >
> > >
> >
> > What version of RT? Recent versions certainly do let you put saved
> > charts on the homepage
> > >
> > >
> > >
> > > Sean McCreadie
> > >
> > > Canyon Partners, LLC
> > >
> > > 310 858 4288
> >
>
>
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-- 
We who are strong ought to put up with the failings of the weak, and not to
please ourselves. Each of us must please our neighbor for the good purpose
of building up the neighbor.
-Romans 15:1

Human beings are perhaps never more frightening than when they are
convinced beyond doubt that they are right. -Laurens van der Post, explorer
and writer (1906-1996)
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