[rt-users] Transaction not committed issues

Jesse Vincent jesse at bestpractical.com
Fri Feb 8 16:27:04 EST 2008




On Fri, Feb 08, 2008 at 02:00:30PM -0500, Matt Higgins wrote:
> I have recently re-installed RT on a new system (rt-3.6.6) I had a previous
> install of RT (rt-3.6.2) on another system. I am using the same database but
> a fresh RT install. I am getting the following error in my apache log and
> can't create anything in RT.


I'd sort of expect to see something _else_ before that. Anything there?

>  [crit]: Transaction not committed. Usually indicates a software
> fault.Dataloss may have occurred
> (/usr/local/rt/lib/RT/Interface/Web/Handler.pm:195)
> 
> I can browse the interface and login fine.
> Searching the web gets my all kinds of things so here is a summation of all
> the thinks I have tired and whats installed on my system.
> 
> perl  v5.8.5
> CentOS 4.5
> MySQL-devel-community-5.0.45-0.rhel4
> MySQL-shared-compat-5.0.45-0.rhel4
> MySQL-client-community-5.0.45-0.rhel4
> MySQL-server-community-5.0.45-0.rhel4
> Apache/2.0.52
> DBI-1.601
> DBD-mysql-4.006
> 
> So I have tried a number of things. I have recompiled DBI and DBD .. also
> moved back to version 4.001 of the DBD-mysql driver. The database is using
> innodb tables and the innodb engine is available ? I am not sure what else
> to try ? If anyone has anything please help.

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