[rt-users] Log in Issues.

Kenneth Crocker KFCrocker at lbl.gov
Mon Feb 11 19:32:51 EST 2008


Stephen,

	AAAHHH. I found the Apache change. In the directory where you keep 
"SetupSessionCookie" do the following:
      Modify SetupSessionCookie by changing the "my 
$session_properties;" code by adding "Transaction   => 1," at end before 
the "else" line. That's what we did.


Kenn
LBNL


On 2/11/2008 10:38 AM, Stephen Turner wrote:
> At Monday 2/11/2008 01:19 PM, Kenneth Crocker wrote:
>> Emmanuel,
>>
>>
>>         We resolved that problem by modifying Apache to lock at the 
>> transaction
>> level. That solved the problem for us.
>>
>>
>> Kenn
>> LBNL
> 
> 
> Kenn - you modified Apache? In what way?
> 
> Emmanuel - look in the list archives for Alexandr Ciornii's mail from 
> December 30, 2007, subject "RT 3.6 requires two or three logins with 
> firefox and IE". It includes a patch that solved the problem for us.
> 
> Thanks,
> Steve
> 
> 
> Stephen Turner
> Senior Programmer/Analyst - SAIS
> MIT Information Services and Technology (IS&T)
> 
> 
> 




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