[rt-users] Searching on Queue-specific Custom Fields

Ruslan Zakirov ruz at bestpractical.com
Sun Feb 17 04:26:55 EST 2008


Still applies.
Start from granting SeeCustomField globally and check that it works.

On Feb 17, 2008 6:39 AM, Joe Casadonte <joe.casadonte at oracle.com> wrote:
> In the FAQ it says the following:
>
>  > Q: Can't I search on Custom Fields?
>
>  > A1: If you're using Queue-specific CustomFields, the top-level
>  > search page won't allow you to search on them. Until you specifiy a
>  > Queue, RT can't know which Queue-specific fields to offer, it can
>  > only offer Global CustomFields. So in the top-level search page,
>  > select "in Queue" you want to to use. RT will then present a
>  > Queue-specific search form which will show the CustomFields defined
>  > for that Queue.
>
> Does that still apply in the 3.6.6 world?  I'm not seeing it.  Unless,
> of course, I have some rights messed up somewhere.
>
> --
> Regards,
>
>
> joe
> Joe Casadonte
> joe.casadonte at oracle.com
>
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-- 
Best regards, Ruslan.



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