[rt-users] Email from RT landing in yahoo bulk folder

Kenneth Marshall ktm at rice.edu
Sun Feb 17 16:20:25 EST 2008


On Sun, Feb 17, 2008 at 11:32:36AM -0500, Erek Dyskant wrote:
> 
> > On Feb 17, 2008 1:21 AM, Mathew <mathew.snyder at gmail.com> wrote:
> >
> >> I had this problem as well.  However, there isn't anything you can do on
> >> the RT side of things.  You just have to mark it as not spam in yahoo mail.
> >>
> RT includes a Precedence: Bulk header, which is normally a hint to  
> vacation autorepliers that an autoreply is not wanted.  However, Yahoo  
>   sticks any Precedence: Bulk mail into the bulk folder.
> 
> If it's a problem you really need fixed, it'd be possible to hack the  
> RT code to not include a Bulk header when sending to Yahoo domains.   
> I'm probably going to do this soon as I have a lot of Yahoo users, and  
> Yahoo doesn't seem likely to change this particular policy.
> 
> 
> --Erek
> 

If you are using postfix, you can change the header in the MTA. Good
luck with trying to avoid all of Yahoo's weird E-mail issues, and it
only seems to be getting worse.

Ken



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