[rt-users] That ticket has unresolved dependencies

Kenneth Crocker KFCrocker at lbl.gov
Tue Feb 26 12:59:48 EST 2008


Ben,

	Sorry. I meant LINKS not LIMKS. HA! fat fingers again.


Kenn
LBNL

On 2/26/2008 9:43 AM, Kenneth Crocker wrote:
> Ben,
> 
> 
> 	I would look at the DataBase. Try this SQL:
> 
> 	select * from LIMKS
> 	where LOCALTARGET = 99999
> 	   or LOCALBASE   = 99999;
> 
> 	99999 is the ticket id in question. Anyway, once you have that little 
> query up, look to see if there is some records that shows the 
> dependency. The TYPE field will indicate what's up. Hope this helps.
> 
> 
> Kenn
> LBNL
> 
> On 2/25/2008 6:03 PM, Ben Robson wrote:
>> We have a couple of tickets that are not allowing us to resolve them, 
>> reporting “That ticket has unresolved dependencies”.  Looking at the 
>> ticket Links there are no dependencies listed.
>>
>>  
>>
>> Does anyone have any suggestions about how to either resolve the 
>> offending tickets, or locate any linked tickets that it may think are 
>> dependencies but for some reason are not being shown?
>>
>>  
>>
>> Thanks for the assist.
>>
>>  
>>
>> BenR
>>
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