AW: [rt-users] Simple Question: CustomField of Type SelectOneValue /How to get the Description from a Scrip/Template?

Ham MI-ID, Torsten Brumm torsten.brumm at Kuehne-Nagel.com
Mon Jan 21 08:56:27 EST 2008


Hi Emmanuel,
The error message is getting better ;-)

Jan 21 13:53:30 bruchtal-www3 RT: Template parsing error: Can't locate object method "First" via package "Shipment" (perhaps you forgot to load "Shipment"?) at template line 1.  Stack:   [template:1]

This is the correct Template, without any replacements:

To: {$Ticket->FirstCustomFieldValue('Occured in Module')->First->Description;}
Subject: {$Ticket->Subject}

A new ticket has been created in queue HAM.WEBDEV.KNLOGIN.SUPPORT.

{$RT::WebURL}Ticket/Display.html?id={$Ticket->id}

-------------

{$Transaction->Content()} 

Created is the Ticket with the CF: Occured in Module set to Shipment.

Torsten

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-----Ursprüngliche Nachricht-----
> Von: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag 
> von Emmanuel Lacour
> Gesendet: Montag, 21. Januar 2008 14:47
> An: rt-users at lists.bestpractical.com
> Betreff: Re: [rt-users] Simple Question: CustomField of Type 
> SelectOneValue /How to get the Description from a Scrip/Template?
> 
> On Mon, Jan 21, 2008 at 02:38:01PM +0100, Ham MI-ID, Torsten 
> Brumm wrote:
> > Hi RT Users,
> > Just a simple questions (hopefully). Inside a scrip i can 
> get the CF 
> > Value with: $Ticket->FirstCustomFieldValue('CFNAME'). If i 
> need to the 
> > the corresponding Description to this value, can i get this with:
> > $Ticket->FirstCustomFieldValue('CFNAME')->Description ?!?
> > 
> 
> Should be:
> 
> $Ticket->CustomFieldValues('CFNAME')->First->Description
> 
> I think ...
> 
> --
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