[rt-users] Very troubling error

Mathew theillien at yahoo.com
Mon Jan 21 18:27:06 EST 2008


I think this might be related as well.  Seems the Correspondence template is failing.

[Mon Jan 21 23:28:14 2008] [error]: Template parsing error: Can't locate object method "id" via package "Ticket" (perhaps you forgot to load "Ticket"?) at template line 5

Stack:
  [template:5]
  [/usr/local/rt3/lib/RT/Template_Overlay.pm:392]
  [/usr/local/rt3/lib/RT/Template_Overlay.pm:313]
  [/usr/local/rt3/lib/RT/Action/SendEmail.pm:120]
  [/usr/local/rt3/lib/RT/Action/Notify.pm:67]
  [/usr/local/rt3/lib/RT/ScripAction_Overlay.pm:234]
  [/usr/local/rt3/lib/RT/Scrip_Overlay.pm:478]
  [/usr/local/rt3/lib/RT/Scrips_Overlay.pm:239]
  [/usr/local/rt3/lib/RT/Transaction_Overlay.pm:173]
  [/usr/local/rt3/lib/RT/Record.pm:1461]
  [/usr/local/rt3/lib/RT/Ticket_Overlay.pm:3554]
  [/usr/local/rt3/lib/RT/Ticket_Overlay.pm:3283]
  [/usr/local/rt3/lib/RT/Record.pm:951]
  [/usr/local/rt3/lib/RT/Interface/Web.pm:1041]
  [/usr/local/rt3/lib/RT/Interface/Web.pm:1156]
  [/usr/local/rt3/share/html/Ticket/Display.html:153]
  [/usr/local/rt3/local/html/Ticket/Update.html:220]
  [/usr/local/rt3/share/html/autohandler:291] (/usr/local/rt3/lib/RT/Template_Overlay.pm:388)

-- 
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