[rt-users] suppressing email generated by script to import tickets from another ticketing system

Tom H tom at limepepper.co.uk
Tue Jan 22 10:30:28 EST 2008


Hi,

I have a script which imports tickets from another system using
something like;

foreach(ticket){
$TicketObj->Create(subject, queue, priority, status);
}

etc. However I understand that that is going to trigger the sending of
emails to all the watchers of these queues?

is there any way to suppress that while this script is running?

Thanks,

Tom



More information about the rt-users mailing list