[rt-users] Customers can set AdminCCs on tickets

Kenneth Crocker KFCrocker at lbl.gov
Thu Jul 3 12:49:51 EDT 2008


Andrew,


	See the attached list of rights. It works for us.


Kenn
LBNL

On 7/3/2008 5:46 AM, Andrew Lewis wrote:
> On my RT system (3.6.6), which is undesirable.
> 
> I've been unable to figure out why this is. Here are the rights which 
> we've granted the group they're in:
> 
> OwnTicket (Immediately became suspicious of this, but revoking this 
> right seems ineffective)
> ReplyToTicket
> SeeQueue
> ShowTicket
> 
> Any ideas would be appreciated.
> 
> Best,
> -AL.
> 
> 
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