[rt-users] MyRT Global Page error

Abdus Samad mr.samad at gmail.com
Sun Jul 13 15:04:47 EDT 2008


     90     items => \@items,
     91     current_portlets => $default_portlets->Content,
     92     OnSave => sub {
     93         my ( $conf, $pane ) = @_;
     94         $default_portlets->SetContent( $conf );
     95         push @actions, loc( 'Global portlet [_1] saved.', $pane );
     96     }
     97 );
     98
     99 $m->comp( '/Widgets/SelectionBox:process', %ARGS, self => $_, nojs
=> 1 )
    100     for @panes;


On Mon, Jul 14, 2008 at 12:00 AM, <chaim.rieger at gmail.com> wrote:

> What's in /opt/rt3/share/html/Admin/Global/MyRT.html line 97.
>
> Sent via BlackBerry from T-Mobile
>
> ------------------------------
> *From*: "Abdus Samad" <mr.samad at gmail.com>
> *Date*: Sun, 13 Jul 2008 23:58:21 +0500
>
> *To*: <chaim.rieger at gmail.com>
> *CC*: <rt-users-bounces at lists.bestpractical.com>; <
> rt-users at lists.bestpractical.com>
> *Subject*: Re: [rt-users] MyRT Global Page error
> Thanks for your response, The Graphviz error is gone after reinstalling but
> the gnupg error is still there even after installing the library.
>  The package have been installed by using the following command (apt-get
> install GnuPG-Interface*). but the error logs still show
> [Sun Jul 13 18:52:21 2008] [debug]: RT's GnuPG libraries couldn't
> successfully read your configured GnuPG home directory
> (/opt/rt3/var/data/gpg). PGP support has been disabled
> (/opt/rt3/bin/../lib/RT/Config.pm:275)
>  and I am not able to access the MyRT.html page which is giving the same
> error.
>
> Can't call method "Content" on an undefined value at
> /opt/rt3/share/html/Admin/Global/MyRT.html line 97.
>
> Thank you,
> Abdus Samad
>
> On Sun, Jul 13, 2008 at 11:25 PM, <chaim.rieger at gmail.com> wrote:
>
>> I would reinstall both
>>
>> Sent via BlackBerry from T-Mobile
>>
>> ------------------------------
>> *From*: "Abdus Samad" <mr.samad at gmail.com>
>> *Date*: Sun, 13 Jul 2008 23:25:10 +0500
>> *To*: <chaim.rieger at gmail.com>
>> *CC*: <rt-users-bounces at lists.bestpractical.com>; <
>> rt-users at lists.bestpractical.com>
>> *Subject*: Re: [rt-users] MyRT Global Page error
>> I receive the following errors in debug logs.
>>
>> [Sun Jul 13 18:21:49 2008] [debug]: You've enabled GraphViz, but we
>> couldn't load the module: Can't locate GraphViz.pm in @INC (@INC contains:
>> /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl
>> /usr/local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4 /usr/lib/perl5
>> /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
>> /usr/local/lib/site_perl . /etc/apache/ /etc/apache/lib/perl) at
>> /opt/rt3/bin/../lib/RT/Config.pm line 249.
>> (/opt/rt3/bin/../lib/RT/Config.pm:250)
>> [Sun Jul 13 18:21:49 2008] [debug]: RT's GnuPG libraries couldn't
>> successfully read your configured GnuPG home directory
>> (/opt/rt3/var/data/gpg). PGP support has been disabled
>> (/opt/rt3/bin/../lib/RT/Config.pm:275)
>> [Sun Jul 13 18:21:55 2008] [debug]: RT's GnuPG libraries couldn't
>> successfully read your configured GnuPG home directory
>> (/opt/rt3/var/data/gpg). PGP support has been disabled
>> (/opt/rt3/bin/../lib/RT/Config.pm:275)
>>
>> The second one seems to be the problem, any suggestions how to enable the
>> support.? or is there some other problem opening MyRT.html
>>
>> Thank you,
>> Abdus Samad
>>
>> On Sun, Jul 13, 2008 at 9:56 PM, <chaim.rieger at gmail.com> wrote:
>>
>>> Turn on debug on rt log and post the error
>>> Sent via BlackBerry from T-Mobile
>>>
>>> -----Original Message-----
>>> From: "Abdus Samad" <mr.samad at gmail.com>
>>>
>>> Date: Sun, 13 Jul 2008 21:46:04
>>> To: <rt-users at lists.bestpractical.com>
>>> Subject: [rt-users] MyRT Global Page error
>>>
>>>
>>> _______________________________________________
>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>
>>> Community help: http://wiki.bestpractical.com
>>> Commercial support: sales at bestpractical.com
>>>
>>>
>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>>> Buy a copy at http://rtbook.bestpractical.com
>>>
>>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080714/18050b1a/attachment.htm>


More information about the rt-users mailing list