[rt-users] RT Migration

Ruslan Zakirov ruz at bestpractical.com
Thu Jun 5 06:43:51 EDT 2008


I suspect that new version is not RT 3.6.6 as something like that was
fixed in 3.6.2.

On Thu, Jun 5, 2008 at 2:19 PM, Tariq Doukkali
<tariq.doukkali at autoform.de> wrote:
> hello all,
>
> I had a RT-Server (3.2.1) on a linux Server (suse 9.3). Now I will migrate RT to new Server with Suse 10.2. the database migration worked well. On the old Server the installtion path was /opt/rt3.
>
> I have just copied this folder to my new server on suse 10.2. After that I can start the server and do some things with, but not all things worked properly.
>
> Sometime I bekome errors like this:
>
>
> error:          Can't call method "Scrips" on an undefined value at /opt/rt3/share/html/Ticket/Elements/PreviewScrips line 49.
> context:
> ...
> 45:
> 46:     my @non_recipients = $TicketObj->SquelchMailTo;
> 47:     </%init>
> 48:     <h2><&|/l&>This message will be sent to...</&></h2>
> 49:     <i><&|/l&>(Check boxes to disable notifications to the listed recipients)</&></i><br>
> 50:     % foreach my $scrip (@{$Object->Scrips->Prepared}) {
> 51:     % next unless $scrip->ActionObj->Action->isa('RT::Action::SendEmail');
> 52:     <b><%$scrip->Description%></b><br>
> 53:     <&|/l, $scrip->ConditionObj->Name, $scrip->ActionObj->Name, $scrip->TemplateObj->Name&>[_1] [_2] with template [_3]</&>
> ...
> code stack:     /opt/rt3/share/html/Ticket/Elements/PreviewScrips:49
> g /opt/rt3/local/html/Ticket/Update.html:113
> g /opt/rt3/share/html/autohandler:199
> g
> raw error
>
>
>
> thanks for any idea !!!
>
>
> Doukkali
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.



More information about the rt-users mailing list