[rt-users] How to add a new status

[Adrien Laurent]

It works perfectly,

Thanks !

On Thu, Jun 5, 2008 at 8:20 PM, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
> Adrien,
>
>
>        You need to change your RT-SiteConfig.pm file. We have added several
> new statuses:
>
> @ActiveStatus = ('new', 'pending rv', 'rq approvd', 'open', 'pending qa',
> 'qa approvd', 'st
> alled') unless @ActiveStatus;
>
>        This line sets the status values considered "active", meaning not
> closed, rejected, or resolved. Hope this helps.
>
>
> Kenn
> LBNL
>
> On 6/5/2008 3:29 PM, Adrien Laurent wrote:
>>
>> Hello Everyone,
>>
>> I'm happy user of RT, and I would like to add a new status: "testing"
>> and create custom scrips about it. I have looked in the documentation
>> but I haven't found anything.
>> Any hint ?
>>
>> Thanks,
>>
>> Adrien
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>
>



-- 
Adrien Laurent
CEO
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