[rt-users] Need to make a report and not sure how to do it

Greg Evans gevans at hcc.net
Mon Jun 16 16:27:19 EDT 2008


Thanks, I will try to look into that. Looks like it may be difficult :)

Greg Evans
Hood Canal Communications
(360) 898-2481 ext.212 

-----Original Message-----
From: Jason Fenner [mailto:jfenner at vitamix.com] 
Sent: Monday, June 16, 2008 1:07 PM
To: Greg Evans
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Need to make a report and not sure how to do it

Greg Evans wrote:
>
> Is there a way for me to run a report that would list all users and 
> then group them by # of tickets created and show the subject of each 
> ticket? I am thinking a 3 column table Col1, Cell 1: user1 Col 2, cell 
> 1: all tickets for user1, col 3, cell 1: total# of tix and then sort 
> it by #tix created?
>
> ***Greg Evans*
>
> Hood Canal Communications
>
> (360) 898-2481 ext.212
>
The easiest way to do that is probably to build your query in Perl using 
the RT API.




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