[rt-users] user based ticket CF

[Joe Casadonte]

On 3/4/2008 7:55 AM, j0ey wrote:

> i'm trying to automatically add user based ticket CFs (wikitext) for all 
> my priv. users in RT, so they could add personal notes to tickets. Any 
> idea on how to implement this "stress-free"?

Off the top of my head....

Each privileged user should have their own CF (so, 15 users, 15 new 
CFs), probably named with the same name, that only they have 
SeeCustomField & ModifyCustomField rights to.  All should be enabled and 
globally activated (i.e. not queue-by-queue).

Interesting idea.

-- 
Regards,


joe
Joe Casadonte
joe.casadonte at oracle.com

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