[rt-users] ldap auth succeeds but autocreate fails

[Mike Peachey]

Kostas Voulgaris wrote:
> [Thu Mar  6 15:26:05 2008] [warning]: Use of uninitialized value in
> numeric eq (==) at /usr/share/request-tracker3.6/lib/RT/User_Overlay.pm
> line 1787. (/usr/share/request-tracker3.6/lib/RT/User_Overlay.pm:1787)
> [Thu Mar  6 15:26:05 2008] [warning]: Use of uninitialized value in
> numeric eq (==) at /usr/share/request-tracker3.6/lib/RT/User_Overlay.pm
> line 1787. (/usr/share/request-tracker3.6/lib/RT/User_Overlay.pm:1787)

I've not seen these before..

> 
> #this maybe the root of the problem.
> [Thu Mar  6 15:26:05 2008] [warning]: Transaction->Create couldn't, as
> you didn't specify an object type and id
> (/usr/share/request-tracker3.6/lib/RT/Record.pm:1466)

No, I think that's a red herring. I am *still* getting that error even 
now and I haven't fully bothered to track down the source.

I've posted the following before and although it's not EXACTLY the same 
issue here, the things I mention are almost certainly applicable, and 
adding custom debugging will help you too:

***********************************************************************
The problem is almost certainly permissions, and I've suddenly come a
cropper on it too.

Make this change to your User_Local.pm:

Replace:
          $self->$method($args{$key});

With:
          my ($method_success,$method_msg) = $self->$method($args{$key});
          if (!$method_success) {
              $RT::Logger->debug("$method Failed. $method_msg");
          }

And for each field it can't update it will log a debug message about it.

For me, at the moment, it works with a privileged user because they are
allowed to edit their user information, but it doesn't work for an
unprivileged user because they are not.

Since you are calling the Set$method methods on the User Object itself,
if that user doesn't have permission to change their own details, you
can't do it.

You can get around it by doing something like this which is to create an
RT::SystemUser object, and then load the user inside it.

              my $UserObj = RT::User->new($RT::SystemUser);
              $UserObj->Load($name_to_update);
              my ($val, $message) = $UserObj->SetDisabled(1);
***********************************************************************
-- 
Kind Regards,

__________________________________________________

Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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