[rt-users] CreateChildTicket

[Helmuth Ramirez]

We're running 3.6.3, it shows up on under the Links section.  I am attaching a screenshot.



-----Original Message-----
From: Mathew [mailto:mathew.snyder at gmail.com] 
Sent: Friday, March 07, 2008 5:00 PM
To: Helmuth Ramirez
Cc: Kenneth Crocker; RT Users
Subject: Re: [rt-users] CreateChildTicket

Which RT version are you using.  I tried it on 3.6.6 and it didn't want to work.  Where is the button supposed to be?

Helmuth Ramirez wrote:
> Hi Matthew,
>   We deployed it successfully following the instructions.  It works as
> advertised :)
> 
> 
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Mathew
> Sent: Friday, March 07, 2008 12:36 PM
> To: Kenneth Crocker
> Cc: RT Users
> Subject: Re: [rt-users] CreateChildTicket
> 
> I'm referring to the the code provided on the wiki which implements a
> button that allows the automatic creation of child tickets when creating
> a ticket.  Not the built-in version which relies on manual creation of
> links.
> 
> Mathew
> 
> Kenneth Crocker wrote:
>> Mathew,
>>
>>
>>     Exactly what do you mean by "implement"? The ability for the 
>> relationships are already there and nothing needs to be done. We use
> it. 
>> It works fine. I have several queries that provide a list of tickets, 
>> the queues they are in, their status, some CF info, and any
> dependancies 
>> whether they are Parent/Child, DependsOn/DependedOnBy. What kind of 
>> difficulty are you having?
>>
>> Kenn
>> LBNL
>>
>> On 3/6/2008 2:54 PM, Mathew wrote:
>>> Has anyone implemented this successfully?
>>>
> 

-- 
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