[rt-users] CreateChildTicket

[Mathew]

Ugh...I'm still doing something wrong.

I've created 
/usr/local/rt3/local/html/Callbacks/CreateChild/Ticket/Elements/ShowTransaction/. 
  I then created a file called Default under ShowTransaction and placed 
within it the code on the wiki and verified that the full path is 
readable.  I'm still not getting the button under the Links widget though.

:(

Mathew

Stephen Turner wrote:
> At Friday 3/7/2008 06:38 PM, Mathew wrote:
>> Is this right?
>> Put into 
>> /usr/local/share/request-tracker3.6/html/Callbacks/LOCAL/Ticket/Elements/ShowTransaction 
>>
>>
>> Should that be /usr/local/rt3/local/share/request...?
> 
> Mathew,
> 
> Whatever your RT home directory is, your callback should go under 
> $RTHOME/local/html/Callbacks/xxxxxx/Ticket/Elements/ShowTransaction
> 
> where xxxxxx is any string you choose. Look at 
> http://wiki.bestpractical.com/view/CleanlyCustomizeRT for more details 
> on callbacks.
> 
> See

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