[rt-users] rt-mailgate and RT at https with selfsigned certificate

Joshua Lenmarc mootaccount at gmail.com
Mon Mar 10 17:24:43 EDT 2008


You might also want to check if the URL pointed to by rt-mailgate is
accessible. In my case, it was not resolved properly. Was able to know
after trying the URL with lynx. Made it work by hardcoding the host
address on /etc/hosts. HTH

> At Thursday 11/8/2007 06:48 AM, Stefan Oeser - emendis GmbH wrote:
> >Hello,
> >
> >   I ran into problems with setting up RT3 on https. I configured
> > some Ticket-Transaction via Mail in RT3.
> >With http-Protocol, all things work fine, but rt-mailgate has some
> >troubles with the httpS-Protocol. I always get
> >an Error: "Connection refused". All needed modules (Crypt::SSLeay)
> >are installed. Is it possible, that there are
> >some difficulties with the selfsigned certificate?
> >
> >Using a browser to enter my RT3, I need to accept some Popup-Windows
> >and accept the certificate manually,
> >perhaps, rt-mailgate doesn't accept the certificate automatically,
> >which results in the mentioned error??
> >
> >I would be very grateful for some help  :)
> >Best regards,
> >Stefan Oeser
>
> Hello Stefan,
>
> The way we've done this is to have apache listen on two ports for SSL
> connections. 443 requires certificates, 444 does not (i.e.
> username/password access). We use 444 for the mailgate connection.
>
> Steve



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