[rt-users] RT 3.6.6 on ubuntu 7.10

[Andrew Fay]

Cheers for that - got RT up and running now!

Andy
IT Engineer
Wenaas UK Ltd


-----Original Message-----
From: Ruslan Zakirov [mailto:ruz at bestpractical.com] 
Sent: 11 March 2008 13:27
To: Andrew Fay
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT 3.6.6 on ubuntu 7.10

Check first line of the mailgate script, it's a shebang string and
should point to your perl binary, something like:
#!/usr/bin/perl

As well check that script has x mode set.

On Tue, Mar 11, 2008 at 4:11 PM, andywenaas <andrew.fay at wenaas.co.uk>
wrote:
>
>  I am having a problem with rt-mailgate
>
>  I am using ubuntu 7.10.. mysql as the database server and postfix for

> emails
>
>  I have my aliases set up as
>
>  rt: "|/etc/request-tracker3.6/rt-mailgate --queue general --action  
> correspond --url http://localhost/rt"
>  rt-comment: "|/etc/request-tracker3.6/rt-mailgate --queue general 
> --action  comment --url http://localhost/rt"
>
>  if i try and send a mail to rt or rt-comment and then check mailq 
> there is  an error msg,
>
>  (temporary failure.  Command output: local: fatal: execvp
>  /etc/request-tracker3.6/rt-mailgate: No such file or directory)
>
>  There is a file there is i do ls -al
>
>  -rwxr-xr-x1 root root 801 2007-04-24 18:21 rt-mailgate
>
>  this is in /etc/request-tracker3.6/
>
>  I have had this working before and after a reinstall of the system it

> refuses to regonise it.
>
>  Everything else in Rt works except sending to rt and rt-comment,
>
>  any help would be much appreciated,
>
>  Cheers,
>
>  Andy
>  --
>  View this message in context: 
> http://www.nabble.com/RT-3.6.6-on-ubuntu-7.10-tp15976458p15976458.html
>  Sent from the Request Tracker - User mailing list archive at
Nabble.com.
>
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--
Best regards, Ruslan.