[rt-users] RT 3.6.5 and Sendmail error and looks like perl error

[Ruslan Zakirov]

Upgrade File::Temp module from the CPAN to 0.18 or greater.

On Tue, Mar 11, 2008 at 9:24 PM, Kobus Bensch <kbensch at fullnet.co.uk> wrote:
>
>
>
>
> Hello everyone
>
>
>
> I have been seeing this in the sendmail logs:
>
> Mar 11 18:20:12 centos sendmail[7978]: m2BGLulV003149:
> to="|/opt/rt3/bin/rt-mailgate --queue 'FSL' --action correspond --url
> http://rt.comp.co.uk/", ctladdr=<fsl at rt.comp.co.uk> (8/0), delay=01:58:16,
> xdelay=00:00:01, mailer=prog, pri=661951, dsn=4.0.0, stat=Deferred: prog
> mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL
>
>
>
> Can anybody help me sort this.
>
>
>
> I also did the following:
>
> cat test |/opt/rt3/bin/rt-mailgate --queue 'FSL' --action correspond --url
> http://rt.comp.co.uk/ --debug
>
>
>
> and I get this:
>
> Connecting to http://rt.comp.co.uk//REST/1.0/NoAuth/mail-gateway at
> /opt/rt3/bin/rt-mailgate line 102, <> line 1.
>
> Can't locate object method "seek" via package "File::Temp" at
> /usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816, <GEN29> line 27.
>
>
>
> Stack:
>
>   [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:816]
>
>   [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1083]
>
>   [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1177]
>
>   [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1150]
>
>   [/opt/rt3/lib/RT/EmailParser.pm:231]
>
>   [/opt/rt3/lib/RT/EmailParser.pm:179]
>
>   [/opt/rt3/lib/RT/EmailParser.pm:139]
>
>   [/opt/rt3/lib/RT/Interface/Email.pm:549]
>
>   [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61]
>
> RT server error.
>
>
>
> The RT server which handled your email did not behave as expected. It
>
> said:
>
>
>
> Can't locate object method "seek" via package "File::Temp" at
> /usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816, <GEN29> line 27.
>
>
>
> Stack:
>
>   [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:816]
>
>   [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1083]
>
>   [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1177]
>
>   [/usr/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1150]
>
>   [/opt/rt3/lib/RT/EmailParser.pm:231]
>
>   [/opt/rt3/lib/RT/EmailParser.pm:179]
>
>   [/opt/rt3/lib/RT/EmailParser.pm:139]
>
>   [/opt/rt3/lib/RT/Interface/Email.pm:549]
>
>   [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61]
>
>
>
> Now I am not too hot on this type of perl stuff, but I did try to update
> File::Temp which was successful, but still the same problem.
>
>
>
> I run RT 3.6.5 on Centos 5 with sendmail.
>
>
>
> Please can someone help and let me know if you need more info to help me
> sort this.
>
>
>
> Thanks
>
>
>
> Kobus
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-- 
Best regards, Ruslan.