[rt-users] Upgrade Oracle to 10g r2

Stephen Turner sturner at MIT.EDU
Mon Mar 17 15:54:49 EDT 2008


At Monday 3/17/2008 03:43 PM, Joe Casadonte wrote:
>On 3/17/2008 2:40 PM, Kenneth Crocker wrote:
>
> >       Does anyone know if there is an RT problem related to 
> upgrading Oracle
> > DB to 10g r2? We're running 3.6.4 and planning to do that but I wanted
> > to see if that would cause any RT problems. Thanks in advance.
>
>I'm running RT on systems with 10.2.0.3.0 with only one problem: sorting
>queries on CFs and non-CFs returns a count but no actual tickets.  From
>what I've seen it's probably an Oracle-only issue, but whether it's a
>problem in RT or Oracle itself I don't know.

Joe,

Do you see anything in the RT log? We've had this symptom when using 
Oracle-specific sql functions against a mysql database. The RT log 
revealed the problem in our case.

Steve 




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