[rt-users] RT 3.6.4 poor query performance

Richard Ellis Richard.Ellis at Sun.COM
Wed Mar 19 12:38:12 EDT 2008


Hi Jesse,

Thanks. To the best of my knowledge nobody has added any indexes to the 
database on anything except what RT patches apply on each upgrade. This 
DB was originally 3.0 and has been upgraded more times than I want to 
think about over the years to 3.6.6 now :)

Richard


Jesse Vincent wrote:
>
> On Wed, Mar 19, 2008 at 04:22:46PM +0000, Richard Ellis wrote:
>   
>> Hi Ruslan,
>>
>> here's the two sets of results.
>>     
>
> FWIW, from your response to ruslan, it _does_ look like your hand-added
> "group1" index was messing up the query planner. It's on GroupId, while
> we already had an index on GroupId, MemberId.
>
>
>
>
>
>   
>> Thanks
>>
>> Richard
>>
>>
>> Ruslan Zakirov wrote:
>>     
>>> Ok, I have an idea how to fix that problem
>>>
>>> Here is new file for testing that will give me more info to find the
>>> best way to fixing this. We're really close.
>>>
>>> You can run it using:
>>> mysql -t -u root -ppassword rt3 <../search_possible_owners.mysql.sql 
>>>       
>>>> test.res
>>>>         
>>> As a first step to fix it you can create the following index on Groups 
>>> table:
>>> CREATE INDEX RUZ_Groups1 ON Groups(Domain, Type, id);
>>>
>>> Please, run commands from the attachment twice before indexing and after.
>>>
>>> Thank you for the feedback.
>>>
>>> On Wed, Mar 19, 2008 at 11:49 AM, Richard Ellis <Richard.Ellis at sun.com> 
>>> wrote:
>>>  
>>>       
>>>> Hi Ruslan,
>>>>
>>>> Really appreciate the help on this. I'd love to find out why we are 
>>>> seeing
>>>> such odd results:
>>>>
>>>> 298 ticket owners when their are only 88 active users
>>>> 1.5 million rows of data when we only have 9983 ticks as of this morning.
>>>>
>>>> Really odd
>>>>
>>>> Thanks
>>>>
>>>> Richard
>>>>
>>>>
>>>>    
>>>>         
>>> [snip]
>>>
>>>
>>>  
>>>       
>
>   
>> +----+-------------+----------------------+--------+-----------------------------------+---------+---------+----------------------------------+------+----------------------------------------------+
>> | id | select_type | table                | type   | possible_keys                     | key     | key_len | ref                              | rows | Extra                                        |
>> +----+-------------+----------------------+--------+-----------------------------------+---------+---------+----------------------------------+------+----------------------------------------------+
>> |  1 | SIMPLE      | main                 | range  | PRIMARY,Users3                    | PRIMARY | 4       | NULL                             | 1317 | Using where; Using temporary; Using filesort | 
>> |  1 | SIMPLE      | Principals_1         | eq_ref | PRIMARY                           | PRIMARY | 4       | rt3.main.id                      |    1 | Using where; Distinct                        | 
>> |  1 | SIMPLE      | CachedGroupMembers_2 | ref    | DisGrouMem,GrouMem,group1,member1 | member1 | 5       | rt3.Principals_1.id              |    1 | Using where; Distinct                        | 
>> |  1 | SIMPLE      | ACL_4                | range  | ACL1                              | ACL1    | 54      | NULL                             |  296 | Using where; Using index; Distinct           | 
>> |  1 | SIMPLE      | Groups_3             | eq_ref | PRIMARY,Groups1,Groups2           | PRIMARY | 4       | rt3.CachedGroupMembers_2.GroupId |    1 | Using where; Distinct                        | 
>> +----+-------------+----------------------+--------+-----------------------------------+---------+---------+----------------------------------+------+----------------------------------------------+
>> +---------------+-----------+
>> | PrincipalType | COUNT(id) |
>> +---------------+-----------+
>> | Group         |       298 | 
>> +---------------+-----------+
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> | id | select_type | table | type  | possible_keys | key  | key_len | ref  | rows | Extra                    |
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4 | range | ACL1          | ACL1 | 54      | NULL |  296 | Using where; Using index | 
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> +--------------------+
>> | COUNT(Groups_3.id) |
>> +--------------------+
>> |                  0 | 
>> +--------------------+
>> +----+-------------+----------+-------+-----------------+---------+---------+-------------------------+------+--------------------------+
>> | id | select_type | table    | type  | possible_keys   | key     | key_len | ref                     | rows | Extra                    |
>> +----+-------------+----------+-------+-----------------+---------+---------+-------------------------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4    | range | ACL1            | ACL1    | 54      | NULL                    |  296 | Using where; Using index | 
>> |  1 | SIMPLE      | Groups_3 | ref   | Groups1,Groups2 | Groups2 | 67      | rt3.ACL_4.PrincipalType | 1345 | Using where; Using index | 
>> +----+-------------+----------+-------+-----------------+---------+---------+-------------------------+------+--------------------------+
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> | id | select_type | table | type  | possible_keys | key  | key_len | ref  | rows | Extra                    |
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4 | range | ACL1          | ACL1 | 54      | NULL |  296 | Using where; Using index | 
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> +----+-------------+----------+-------+-----------------+---------+---------+-------------------------+------+--------------------------+
>> | id | select_type | table    | type  | possible_keys   | key     | key_len | ref                     | rows | Extra                    |
>> +----+-------------+----------+-------+-----------------+---------+---------+-------------------------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4    | range | ACL1            | ACL1    | 54      | NULL                    |  296 | Using where; Using index | 
>> |  1 | SIMPLE      | Groups_3 | ref   | Groups1,Groups2 | Groups2 | 67      | rt3.ACL_4.PrincipalType | 1345 | Using where; Using index | 
>> +----+-------------+----------+-------+-----------------+---------+---------+-------------------------+------+--------------------------+
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> | id | select_type | table | type  | possible_keys | key  | key_len | ref  | rows | Extra                    |
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4 | range | ACL1          | ACL1 | 54      | NULL |  296 | Using where; Using index | 
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> +----+-------------+----------+-------+-----------------+---------+---------+-------------------------+------+--------------------------+
>> | id | select_type | table    | type  | possible_keys   | key     | key_len | ref                     | rows | Extra                    |
>> +----+-------------+----------+-------+-----------------+---------+---------+-------------------------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4    | range | ACL1            | ACL1    | 54      | NULL                    |  296 | Using where; Using index | 
>> |  1 | SIMPLE      | Groups_3 | ref   | Groups1,Groups2 | Groups2 | 67      | rt3.ACL_4.PrincipalType | 1345 | Using where; Using index | 
>> +----+-------------+----------+-------+-----------------+---------+---------+-------------------------+------+--------------------------+
>> +--------------------+------------+------------+--------------+-------------+-----------+-------------+----------+--------+------+------------+---------+
>> | Table              | Non_unique | Key_name   | Seq_in_index | Column_name | Collation | Cardinality | Sub_part | Packed | Null | Index_type | Comment |
>> +--------------------+------------+------------+--------------+-------------+-----------+-------------+----------+--------+------+------------+---------+
>> | CachedGroupMembers |          0 | PRIMARY    |            1 | id          | A         |       99912 |     NULL | NULL   |      | BTREE      |         | 
>> | CachedGroupMembers |          1 | DisGrouMem |            1 | GroupId     | A         |       99912 |     NULL | NULL   | YES  | BTREE      |         | 
>> | CachedGroupMembers |          1 | DisGrouMem |            2 | MemberId    | A         |       99912 |     NULL | NULL   | YES  | BTREE      |         | 
>> | CachedGroupMembers |          1 | DisGrouMem |            3 | Disabled    | A         |       99912 |     NULL | NULL   |      | BTREE      |         | 
>> | CachedGroupMembers |          1 | GrouMem    |            1 | GroupId     | A         |       99912 |     NULL | NULL   | YES  | BTREE      |         | 
>> | CachedGroupMembers |          1 | GrouMem    |            2 | MemberId    | A         |       99912 |     NULL | NULL   | YES  | BTREE      |         | 
>> | CachedGroupMembers |          1 | group1     |            1 | GroupId     | A         |       99912 |     NULL | NULL   | YES  | BTREE      |         | 
>> | CachedGroupMembers |          1 | member1    |            1 | MemberId    | A         |       99912 |     NULL | NULL   | YES  | BTREE      |         | 
>> +--------------------+------------+------------+--------------+-------------+-----------+-------------+----------+--------+------+------------+---------+
>>     
>
>   
>> +----+-------------+----------------------+--------+-------------------------------------+-------------+---------+-----------------------------------+------+-----------------------------------------------------------+
>> | id | select_type | table                | type   | possible_keys                       | key         | key_len | ref                               | rows | Extra                                                     |
>> +----+-------------+----------------------+--------+-------------------------------------+-------------+---------+-----------------------------------+------+-----------------------------------------------------------+
>> |  1 | SIMPLE      | ACL_4                | range  | ACL1                                | ACL1        | 54      | NULL                              |  296 | Using where; Using index; Using temporary; Using filesort | 
>> |  1 | SIMPLE      | Groups_3             | ref    | PRIMARY,Groups1,Groups2,RUZ_Groups1 | RUZ_Groups1 | 134     | const,rt3.ACL_4.PrincipalType     |  365 | Using where; Using index                                  | 
>> |  1 | SIMPLE      | CachedGroupMembers_2 | ref    | DisGrouMem,GrouMem,group1,member1   | DisGrouMem  | 5       | rt3.Groups_3.id                   |    1 | Using where; Using index                                  | 
>> |  1 | SIMPLE      | Principals_1         | eq_ref | PRIMARY                             | PRIMARY     | 4       | rt3.CachedGroupMembers_2.MemberId |    1 | Using where                                               | 
>> |  1 | SIMPLE      | main                 | eq_ref | PRIMARY,Users3                      | PRIMARY     | 4       | rt3.Principals_1.id               |    1 | Using where                                               | 
>> +----+-------------+----------------------+--------+-------------------------------------+-------------+---------+-----------------------------------+------+-----------------------------------------------------------+
>> +---------------+-----------+
>> | PrincipalType | COUNT(id) |
>> +---------------+-----------+
>> | Group         |       298 | 
>> +---------------+-----------+
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> | id | select_type | table | type  | possible_keys | key  | key_len | ref  | rows | Extra                    |
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4 | range | ACL1          | ACL1 | 54      | NULL |  296 | Using where; Using index | 
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> +--------------------+
>> | COUNT(Groups_3.id) |
>> +--------------------+
>> |                  0 | 
>> +--------------------+
>> +----+-------------+----------+-------+-----------------------------+-------------+---------+-------------------------------+------+--------------------------+
>> | id | select_type | table    | type  | possible_keys               | key         | key_len | ref                           | rows | Extra                    |
>> +----+-------------+----------+-------+-----------------------------+-------------+---------+-------------------------------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4    | range | ACL1                        | ACL1        | 54      | NULL                          |  296 | Using where; Using index | 
>> |  1 | SIMPLE      | Groups_3 | ref   | Groups1,Groups2,RUZ_Groups1 | RUZ_Groups1 | 134     | const,rt3.ACL_4.PrincipalType |  365 | Using where; Using index | 
>> +----+-------------+----------+-------+-----------------------------+-------------+---------+-------------------------------+------+--------------------------+
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> | id | select_type | table | type  | possible_keys | key  | key_len | ref  | rows | Extra                    |
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4 | range | ACL1          | ACL1 | 54      | NULL |  296 | Using where; Using index | 
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> +----+-------------+----------+-------+-----------------------------+-------------+---------+-------------------------------+------+--------------------------+
>> | id | select_type | table    | type  | possible_keys               | key         | key_len | ref                           | rows | Extra                    |
>> +----+-------------+----------+-------+-----------------------------+-------------+---------+-------------------------------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4    | range | ACL1                        | ACL1        | 54      | NULL                          |  296 | Using where; Using index | 
>> |  1 | SIMPLE      | Groups_3 | ref   | Groups1,Groups2,RUZ_Groups1 | RUZ_Groups1 | 134     | const,rt3.ACL_4.PrincipalType |  365 | Using where; Using index | 
>> +----+-------------+----------+-------+-----------------------------+-------------+---------+-------------------------------+------+--------------------------+
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> | id | select_type | table | type  | possible_keys | key  | key_len | ref  | rows | Extra                    |
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4 | range | ACL1          | ACL1 | 54      | NULL |  296 | Using where; Using index | 
>> +----+-------------+-------+-------+---------------+------+---------+------+------+--------------------------+
>> +----+-------------+----------+-------+-----------------------------+-------------+---------+-------------------------------+------+--------------------------+
>> | id | select_type | table    | type  | possible_keys               | key         | key_len | ref                           | rows | Extra                    |
>> +----+-------------+----------+-------+-----------------------------+-------------+---------+-------------------------------+------+--------------------------+
>> |  1 | SIMPLE      | ACL_4    | range | ACL1                        | ACL1        | 54      | NULL                          |  296 | Using where; Using index | 
>> |  1 | SIMPLE      | Groups_3 | ref   | Groups1,Groups2,RUZ_Groups1 | RUZ_Groups1 | 134     | const,rt3.ACL_4.PrincipalType |  365 | Using where; Using index | 
>> +----+-------------+----------+-------+-----------------------------+-------------+---------+-------------------------------+------+--------------------------+
>> +--------------------+------------+------------+--------------+-------------+-----------+-------------+----------+--------+------+------------+---------+
>> | Table              | Non_unique | Key_name   | Seq_in_index | Column_name | Collation | Cardinality | Sub_part | Packed | Null | Index_type | Comment |
>> +--------------------+------------+------------+--------------+-------------+-----------+-------------+----------+--------+------+------------+---------+
>> | CachedGroupMembers |          0 | PRIMARY    |            1 | id          | A         |       97966 |     NULL | NULL   |      | BTREE      |         | 
>> | CachedGroupMembers |          1 | DisGrouMem |            1 | GroupId     | A         |       97966 |     NULL | NULL   | YES  | BTREE      |         | 
>> | CachedGroupMembers |          1 | DisGrouMem |            2 | MemberId    | A         |       97966 |     NULL | NULL   | YES  | BTREE      |         | 
>> | CachedGroupMembers |          1 | DisGrouMem |            3 | Disabled    | A         |       97966 |     NULL | NULL   |      | BTREE      |         | 
>> | CachedGroupMembers |          1 | GrouMem    |            1 | GroupId     | A         |       97966 |     NULL | NULL   | YES  | BTREE      |         | 
>> | CachedGroupMembers |          1 | GrouMem    |            2 | MemberId    | A         |       97966 |     NULL | NULL   | YES  | BTREE      |         | 
>> | CachedGroupMembers |          1 | group1     |            1 | GroupId     | A         |       97966 |     NULL | NULL   | YES  | BTREE      |         | 
>> | CachedGroupMembers |          1 | member1    |            1 | MemberId    | A         |       97966 |     NULL | NULL   | YES  | BTREE      |         | 
>> +--------------------+------------+------------+--------------+-------------+-----------+-------------+----------+--------+------+------------+---------+
>>     
>
>   
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>
>   



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