[rt-users] display a subset of custom field values

Kenneth Crocker KFCrocker at lbl.gov
Thu Mar 20 15:29:04 EDT 2008


Todd,

	Yep, I forgot to mention that. I don't use them myself for that very 
reason. I'm waiting for the bugs to shake out on that one.


Kenn
LBNL

On 3/20/2008 12:24 PM, Todd Chapman wrote:
> Keep in mind that RT's categories feature does not work will if the 
> values are not unique across all categories.
> 
> On 3/20/08, *Kenneth Crocker* <KFCrocker at lbl.gov 
> <mailto:KFCrocker at lbl.gov>> wrote:
> 
>     Gary,
> 
>             You could put your Custom Fields in "Categories". That way,
>     certain
>     categories have specific available choices of values distinct from each
>     other.If each "Building" value was a category, then each category could
>     have specific "room" values. Just a thought.
> 
>     Kenn
>     LBNL
> 
> 
>     On 3/20/2008 11:59 AM, Gary & Gina Koteras wrote:
>      > Hello all,
>      >
>      > I have two custom fields: Building and Rooms
>      >
>      > Example:
>      > Building: Baldy, Capen, Clemens...
>      > Rooms: Baldy 101, Baldy 102...Capen 1, Capen 5....etc
>      >
>      > If someone picks "Baldy"(from the Building custom field) is there
>     anyway
>      > just to display the baldy rooms in the "Rooms" custom field?
>      >
>      > Any help would be greatly appreciated...as I'm very new to RT.
>      >
>      > Thanks in advance,
>      > Gary
> 
> 




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