[rt-users] Search question

Kenneth Crocker KFCrocker at lbl.gov
Mon Mar 24 17:59:31 EDT 2008


Greg,


	Along the top Navigation bar (blue) click "Tickets". That will put you 
in the Query Builder. From that point on, you just select your criteria. 
  Play with it and you'll get the hang of it.


Kenn
LBNL

On 3/24/2008 11:15 AM, Greg Evans wrote:
> Is anyone able to direct me to where I might look to find a way to only 
> find tickets created ‘last weekend’  by a certain user or something similar.
> 
> Obviously yesterday is easy enough, which I have already implemented, 
> but I really need something that returns any ticket created on a weekend 
> by the given user. I am admittedly lost and it doesn’t look easy to me, 
> then again I am not a mysql guru either J
> 
> Any help appreciated
> 
> *******Greg Evans*
> 
> Hood Canal Communications
> 
> (360) 898-2481 ext.212
> 
> 
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