[rt-users] Quicksearch - But not for Queues, for Users

Ruslan Zakirov ruz at bestpractical.com
Thu Mar 27 07:32:51 EDT 2008


I didn't see something like that. Start from query builder, it has
list of possible owners. It will help you start writing a portlet.
Then look at QuickSearch portlet to figure out how to build a report.

On Thu, Mar 27, 2008 at 1:11 PM, Ham MI-ID, Torsten Brumm
<torsten.brumm at kuehne-nagel.com> wrote:
> HI RT Users,
>  I'm looking for a way to create something similar like the quicksearch for queues but for users in this case. I need as result an overview of all users that can own a ticket in a queues and then a list like the quicksearch with the number of tickets per user.
>
>  Has anyone done this already or can point me to the correct direction to start?
>
>  Thanks, any hint is welcome.
>
>  Torsten
>
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-- 
Best regards, Ruslan.


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