[rt-users] Help! Suddenly getting stacktraces

[David Hobley]

Hello, 

We have been running RT for about a year and it has suddenly started running slowly. Looking at the RT.log file, we are seeing a whole bunch of stack-traces, for no reason I can ascertain. Anyone any ideas why these would suddenly start appearing? 

[Fri May 16 04:33:57 2008] [error]: SQL(0.00s): SELECT count(main.id) FROM Tickets main WHERE (main.Status != 'deleted') AND (main.Queue = '22' AND main.Status = 'stalled') AND (main.Type = 'ticket') AND (main.EffectiveId = main.id) ; (/opt/rt3/share/html/autohandler:319) 

Stack trace: 
HTML::Mason::Commands::__ANON__() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Component.pm:135 
HTML::Mason::Component::run() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Request.pm:1246 
(eval)() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Request.pm:1245 
HTML::Mason::Request::comp() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Request.pm:459 
(eval)() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Request.pm:459 
(eval)() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Request.pm:411 
HTML::Mason::Request::exec() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm:168 
HTML::Mason::Request::ApacheHandler::exec() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm:826 
HTML::Mason::ApacheHandler::handle_request() called at /opt/rt3/bin/webmux.pl:125 
(eval)() called at /opt/rt3/bin/webmux.pl:125 
RT::Mason::handler() called at -e:0 
(eval)() called at -e:0 
[Fri May 16 04:33:57 2008] [error]: SQL(0.00s): SELECT count(main.id) FROM Tickets main WHERE (main.Status != 'deleted') AND (main.Queue = '13' AND main.Status = 'new') AND (main.Type = 'ticket') AND (main.EffectiveId = main.id) ; (/opt/rt3/share/html/autohandler:319) 

Stack trace: 
HTML::Mason::Commands::__ANON__() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Component.pm:135 
HTML::Mason::Component::run() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Request.pm:1246 
(eval)() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Request.pm:1245 
HTML::Mason::Request::comp() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Request.pm:459 
(eval)() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Request.pm:459 
(eval)() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Request.pm:411 
HTML::Mason::Request::exec() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm:168 
HTML::Mason::Request::ApacheHandler::exec() called at /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm:826 
HTML::Mason::ApacheHandler::handle_request() called at /opt/rt3/bin/webmux.pl:125 
(eval)() called at /opt/rt3/bin/webmux.pl:125 
RT::Mason::handler() called at -e:0 
(eval)() called at -e:0 

-- 
Cheers, 
David 

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