[rt-users] Stop outbound emails for a specific queue - [Pork] Email found in subject

[Ben Robson]

Firstly, thanks for the reply....

Do you mean templates or scrips?  I ask, because it's the scrips that
decide when to send out an email, the template only formats it (doesn't
it).

Assuming the scrips for the moment.....the global scrips don't have any
name, and when I create an equivalent scrip (same settings) for the
queue with no name, the global one still gets called.

Thanks,
BenR



-----Original Message-----
From: Emmanuel Lacour [mailto:elacour at easter-eggs.com] 
Sent: Thursday, 29 May 2008 1:24 AM
To: Ben Robson
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Stop outbound emails for a specific queue -
[Pork] Email found in subject

On Thu, May 29, 2008 at 01:17:08AM +1000, Ben Robson wrote:
> Greetings again... having solved my previous issue I have a new
> question.
>  
> Is there a way to configure RT to not send out emails (to Requestors,
> CC's, etc...) for a single queue, but continuing to send for other
> queues?
>  

The easiest way: create empty templates on this queues with the same
name as global templates.