[rt-users] RT 3.8.1 merged tickets slow

JOHN ROMAN cicero at insightbb.com
Thu Nov 6 15:37:55 EST 2008


im using RT 3.8.1, and have googled this issue extensively to no avail.

specs:

RT 3.8.1 migrated from 3.4.5
mysql 5 upgraded from mysql4 with both the RT updates as well as the UPDATE.mysql schema updates applied
 apache 2.x

loading a merged ticket takes on the order of 1-2 minutes in some cases.  often times fetching a merged ticket results in an apache timeout while waiting on the script.

any suggestions?

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