[rt-users] Mandatory custom field

Ruslan Zakirov ruz at bestpractical.com
Fri Nov 7 20:04:11 EST 2008


Will be fixed in 3.8.2 and 3.6.8 - patches are in the repo.

On Tue, Aug 19, 2008 at 1:53 PM, Monti gmail <monti.mail at gmail.com> wrote:
> Hi,
>
> I added a new custom field named "Severiy" with Type "Select one value" and
> Validatione = Mandatory.
> I want SelfService ticktes to be filled with the mandatory new custom filed
> but it is not the case.
> New ticket could be open without providing a value for my new custom field.
>
> is there a way to force mandatory filed in ticket creation?
>
> thanks,
>
> Motti.
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-- 
Best regards, Ruslan.



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