[rt-users] Rich text in RT and RTFM

Alex Young alexyoung at scoutsolutions.co.uk
Mon Nov 10 15:51:38 EST 2008


Does anyone know how I can get RT to send out HTML email when replying
to tickets? I can get the auto-replies to send as HTML, but not the
replies as MIME type seems to always be set to text.

 

Also, will a future release of RTFM support the WYSIWYG HTML editor that
is in RT? I think it would be very useful, especially for canned
responses once sending HTML emails from RT works.

 

Thanks.

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