[rt-users] 'Starts'/'due' fields not set

Woody - Wild Things woody at wildthingsafaris.com
Mon Nov 10 18:57:53 EST 2008


Hello all,

I create my tickets from my web form using $ticket->Create(%ticket_vals) 
but the 'Start' and 'Due' fields don't get set. All other fields are OK.

my %ticket_vals = ( Queue => $queue,
                       Subject => "$prefref->{name}",
                       Owner => 10,
                       Requestor => $prefref->{email},
		      Status => $status,
                       InitialPriority => '11',
                       FinalPriority => '20',
                       Starts => '2008-12-25',
                       Due => '2009-01-01',
                       FinalPriority => '20',
                       MIMEObj => $ticket_body,
                      'CustomField-1' => $prefref->{"id"},
                      ..........

did I miss something?

woody

-- 
-----------------------
Richard Wood (Woody)
Managing Director
Wild Thing Safaris Ltd.
PO BOX 34514 DSM
Office: +255 (0) 222 617 166
Mobile: +255 (0) 773 503 502

http://www.wildthingsafaris.com
http://www.wildthingsafaris.com/pub/woody.html



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