[rt-users] How to add mandatory custom field to "quick ticket creation" area

[JohannS]

Sorry i was a bit quick on the trigger and found many posts on this, but if
somebody could assist with 3.8.1 that would be very much appreciated.

Thanks :)



JohannS wrote:
> 
> Hi.
> 
> We have created some mandatory custom fields which the users have to
> fill in, but now since we create these we are unable to make use of the
> quick ticket creation area.
> 
> It will not  allow us to create a quick ticket because the mandatory
> field is not available in this area to be completed.
> 
>  
> 
> Is there any way to add the mandatory new custom field to the quick
> ticket create area on the main page?
> 
>  
> 
> Thanks
> 
> Johann
> 
> 
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