[rt-users] Queue Permissions issue since upgrade to 3.8.1.

Stephen Turner sturner at MIT.EDU
Fri Oct 3 09:18:25 EDT 2008


On Fri, 03 Oct 2008 09:15:35 -0400, Todd A. Green <tgreen at accuship.com>  
wrote:

> I am setting up my first new queue since upgraded to 3.8.1 and have run
> into an odd issue.
>
> The queue is setup, my user (SuperUser) can see it in Quick Search, can
> open/view tickets, but the queue does not appear in the 'New Ticket In'
> list of queues.  Also when I select Basic on a ticket in the queue the
> queue name is set to - and the name of the queue the ticket is in does
> not appear in the list.
>
> I as a test I have granted every permission possible at the
> global/queue/group/user level for my account, but to no effect.
>
> Suggestions?
>
> Thanks,
>
> Todd

Did you log out & back in since you created the queue?

Steve



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