[rt-users] Can't locate object method "new" via package "RTx::AssetTracker::Assets"

[Jesse Vincent]

On Wed, Oct 08, 2008 at 11:42:45AM -0400, Todd Chapman wrote:
> Stefan,
> 
> I have never seen that error. Are you running mod_perl or fastcgi?

That looks like the old problem we had with serialized records in the
session and fresh server processes that had never had the classes
loaded/initialized. a more recent SB makes it better, generally

> 
> -Todd
> 
> On Wed, Oct 8, 2008 at 9:26 AM, Stefan Maier <maier at idowa.de> wrote:
> 
> > Hi,
> >
> > we're having some sporadic system errors on RT/AssetTracker. Every once
> > in a while when browsing assets we get (typed from a screenshot so it
> > might contain spelling errors, source is unmodified though):
> >
> > error:      Can't locate object method "new" via package
> > "RTx::AssetTracker::Assets" at
> > /opt/rt3/local/html/AssetTracker/Search/Results.html line 91
> > context:    ...
> >            87: </div>
> >            88: <%INIT>
> >            89: my($title, $assetcount);
> >            90: $session{'i'}++;
> >            91: $session{'assets'} =
> > RTx::AssetTracker::Assets->new($session{'CurrentUser'});
> >            92: $session{'assets'}->FromSQL($Query) if ($Query);
> >            93: $session{'assets'}->OrderBy(FIELD => $OrderBy, ORDER =>
> > $Order);
> >            94:
> >            95:
> >            ...
> > code stack: /opt/rt3/local/html/AssetTracker/Search/Results.html:91
> >            /opt/rt3/share/html/autohandler:291
> >
> >
> > This only happens on one machine, running Windows XP and Firefox3.
> >
> > Thanks in advance,
> >
> > --
> > Mit freundlichen Grüßen
> >
> > Stefan Maier
> >
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