[rt-users] cannot attach files to tickets via web interface

[andys]

Hi, 

  Ok I resolved that issue, for some reason it wasnt using the temp dir of 
the www user, even when I put a dir called tmp in there. But I had a read 
through the CGI.pm file and found that after the home dir the first place it 
tries is /usr/tmp which did exist but wasnt writeable by www, after changing 
the permissions on this dir I can attach files :). 

But now strangely the attachements arent sent to the ticket requester :S 
although you can see the attachement (and download it) via the web interface 
by looking at the call history. Is this the expected functionality? :S 

thanks Andy.