[rt-users] Continuous 500 errors

scollins scollins at liquidweb.com
Fri Oct 17 12:31:07 EDT 2008


This is getting very frustrating. I've completely re-installed a fresh
RT and database following the instructions at
http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only
exception is I'm using Module::Build 0.30 from cpan instead of the old
perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All
other perl modules and rpms are consistant with the install guide.

I am still seeing 500 errors randomly while navigating the RT
insterface:

[Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete
headers (0 bytes) received from server
"/opt/rt3/bin/mason_handler.fcgi", referer:
http://rt.mydomain.com/index.html
[Fri Oct 17 11:57:43 2008] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" (pid 18996) terminated due to uncaught
signal '11' (Segmentation fault)
[Fri Oct 17 11:57:45 2008] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" restarted (pid 19036)


I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file
but that does not seem to have yielded any usefull information regarding
the segfaults. I really need some help with this. RT is completely
unusable for me at this point. 


-steven




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